Showing posts with label telecommunication. Show all posts
Showing posts with label telecommunication. Show all posts

Tuesday, November 11, 2014

Adolescent Foodie

Isiah is a total foodie. At our first session, while talking about his family, he mentioned the fact that he cooked breakfast for his younger siblings – scrambled eggs, pancakes and hotdogs. I don’t know what impressed me more – that he was responsible enough to be in charge of his siblings' morning meal or that he knew, at thirteen, how to cook scrambled eggs, pancakes and hotdogs.

The subject came up again when the Thai food was delivered. As promised, the selections we made last week came, and we emptied the bag to put out the spread on the table in my office. And it was awesome. First, it was great fun to introduce Isiah to each dish one by one, talking a little bit about it and having him take some first tastes. The edamame – “Steamed soy beans with salt. You pop the beans out and suck on the pod.” The satay – “Skewered grilled chicken with a peanut-based dipping sauce.” The fried tofu – “Soybeans again, if you can believe it. Not much taste by itself, but it absorbs the flavor of whatever dish it’s in or sauce you dip it in.” The spicy noodle dish – “Wide noodles made from rice flour. Look out for the chiles and jalapeƱos.” The duck curry – “The duck breast is roasted with the skin and then tossed in a coconut curry sauce with some vegetables.”

I think this was my favorite apprenticeship session with Isiah for two reasons. First, Isiah was genuinely blown away by the experience of the Thai food. He must have said “This is so good!” fifty times, practically after each bite, most of which were completely new foods or flavors to him. Second, I was genuinely blown away by Isiah’s articulation of the experience. At one point he lifted a small plastic cup of dipping sauce for the fried tofu to his nose and gave it a couple sniffs. “This has got peanuts in it, and some chiles, and something sweet.” As he took in the duck curry: “The duck is so juicy and mixes well with the sweet pineapple and spiciness of the sauce.” This went on dish after dish. The kid has a refined palette. More impressively, he has a knack for talking about what he’s tasting and experiencing that most food personalities on television would envy. Being the cook in my family and a lover of lots of different kinds of food, I felt especially fond of this experience. I told Isiah he should think about doing a culinary apprenticeship next semester. He has a great affinity, a natural born talent perhaps, for food.

While the Thai dinner became the centerpiece of this particular session, we did accomplish some real work. We need to move our project along, after all.

Isiah and I actually spent the first part of our session video chatting with Rachelle Damminger, Spark’s Director of Communications. Rachelle is based in our Philadelphia office and, among many other responsibilities, handles all of Spark’s website updates. Since Isiah is building a special page on the Spark website dedicated to students, and because he’s big into networking and collaboration, I wanted him to connect with Rachelle to learn the mechanics behind getting the content he’s developing onto the actual website.

You can always tell when people are really engaged – whether an adult or a young person. There is that telltale sign of leaning in, eyes intently focused on the subject. Isiah’s attention was fixed on the screen as Rachelle gave him first an overview of her job and the important role she plays at Spark and then a peak at the “back end” of the Spark website. It was the first time Isiah was exposed to the inner workings of a website, namely the content management system that makes a site work. Rachelle was able to share her screen and walk him through an example of an update, which turned out to be an awkwardly large headshot of me placed smack dab in the middle of a page about Spark alumni. She promptly took it down, after we had a chuckle.

In addition to engaging with Rachelle, which Isiah liked a lot, and learning about the technology behind website maintenance, he got a taste for how professionals at an organization like Spark interact. Like many companies and nonprofits, Spark operates in multiple locations, with teams of people in each that must interact with one another from a distance virtually. It can be quite challenging at times. But, it’s an important practice to master in the professional world. I’m glad Isiah got a little taste of it.

Later on, Sahrish Saleem from the Spark Chicago program team popped in to spend some time with us as we worked on finishing up some of the content for the web page. Sahrish is new to Spark this year and serves as a Volunteer Coordinator, responsible for supporting mentors from five of our ten partner schools in Chicago this year and making sure the students are getting out of the program what we intend. Sahrish and her peers at Spark across our sites are in many respects the lifeblood of our program. They are the ones who make the magic happen among the students, schools, mentors and company partners. And, as in this instance, they are an important check on program quality.

I felt a little bad that Sahrish came in when she did. Not because she was disruptive in any way, just that she missed the best parts of the session! Namely the video chat with Rachelle and the Thai food. Nevertheless, as a mentor, I valued her presence and had a good check-in with her the next day to get some feedback. I have been reassured by the personal support I have been getting from our team. As I mentioned earlier, there is a weight of responsibility working with a young person, wanting to do right by them and make an impact. The attentive and personalized supports make the whole experience more manageable.

I don’t know how we’re going to top this one. But, we’re past the halfway mark now and zeroing in on our culminating project and Discovery Night. I wouldn’t be surprised if food sneaks its way into the final presentation somehow.

Tuesday, October 21, 2014

Tele-mentoring

Like many mentors with Spark, I’m quite busy. I typically have full slates of meetings, phone calls, or “to-do’s” I need to accomplish during precious little “desk time.” I also travel a fair bit, visiting the regions where we have programming or making fundraising rounds in New York or Washington or elsewhere.

So, this week, I missed Isiah at the office. And I was really bummed about it. I was in San Francisco for a set of meetings with stakeholders, our great annual fundraiser, and a national board meeting. It’s common for mentors to miss a session or two. The Spark program staff work with mentors to forecast days missed way ahead of time, which is important so that students know in advance that they won’t be seeing their mentor that day and therefore won’t be disappointed – at least not as much. 

I told Isiah at Match Night that I would be away this week. Since all mentors have to be cleared by a background check, ordinarily we can’t just pass the student off to a colleague. We’d have to skip the apprenticeship session and make it up later (we build in make-up days into the schedule). A majority of our partner companies are now hosting five or more students, in which case fellow mentors in the same office can fill in, which makes it easier. Fortunately for Isiah, he is doing his apprenticeship at Spark, which means he can still come to the office and work with one of my colleagues, because we’ve all been cleared to work with young people.

Isiah came to the office to work with my colleague Amanda, who is as terrific with students as she is with me. I’m glad, because it was an important week. After mapping out our project last session, this week we needed to accomplish the first task, which is creating the survey for Isiah’s peers to determine what they’d like to see on a section of the Spark website for students.

After finishing up a meeting in downtown San Francisco, I walked down to the Embarcadero and got on FaceTime with Isiah for a little bit. I was able to show him some of the beautiful landscape of the city and tell him a bit about why I was there and what I was doing. We were also able to chat a bit about the survey.

He and Amanda had already made good progress on it. They had outlined some of the questions. We want to gather some basic information, of course. So, there were questions on who the respondent is, their gender, their age, what grade they were in, and the like. We then talked about how best to get at some of their interests. We decided to list out a number of ideas and ask people to tick the ones they’d like to see. Other questions were more open-ended.

Isiah’s homework is to get his peers to take the survey. Next week, we’ll work on analyzing the data and using it to start designing the elements of the web page. I was trained early on in my career as an analyst and really enjoy working with data, making sense of it and using it to solve problems. So, I’m especially eager to sit with Isiah next week and go through that process, hopefully sharing some insights into how to do analysis. I like that we’re doing the survey in this project, so we can blend some quantitative work with the more creative aspects of designing the page and promoting it. It feels like a more well rounded experience that way. We’re doing a little math as well as English.

Source: Spark student report cards &
Univ. of Chicago Consortium on School Research
This reminds me how impressed I’ve been by the strides our students make in their core course grades in school during their Spark experience. We are not an academic intervention, yet we are seeing some effect on academic performance. Spark students in Chicago enter our program markedly below the district average in GPA. When they leave the program, they have made significant gains. They start approaching the district average in their GPAs.

My hunch is that the apprenticeship approach gets students more interested in learning. Their level of engagement goes up, and therefore they do better in school. But I also think that many of our mentors do academic-focused things as part of the apprenticeship. Our students do analysis and work on spreadsheets. They are writing, doing research, making presentations. These are all things that students need to do to be successful in their coursework.

Spark is so much more than helping students do better in school. But, doing better in school is one big part of our impact. When students improve their grades, they boost their confidence, and their desire to learn more. It can be the beginning of a virtuous cycle academically. One that we hope will persist with our students for a long time.